01 · The studio / Request
Request help
Tell us what you're trying to build or fix. Rough is fine; "we need a website and we have nothing" is a complete answer.
Before you submit
This help is free, which means capacity is limited and real. Requests are reviewed and taken on in batches, so expect a reply in days to weeks. Project work only; general IT helpdesk support (passwords, printers, staff laptops) is out of scope.
Free covers our labor, not your bills. Domains, hosting, storage, and any paid service stay in your organization's name and on your card. We'll tell you what a project needs before you spend a dollar.
Running a business, or something larger than a grassroots organization? This isn't the right door. Pinebit does that work at commercial rates, and it's the same person either way.