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Contact
Email is the reliable channel, and plain text is fine. You don't need a form to start a conversation.
Asking for project help? The intake form is faster; it asks the questions we'd ask anyway. Running a site that turned up in one of our reports and want your full findings? Email works, and they're free.
Found an accessibility problem on this site?
Report it. Tell us what you were trying to do, what happened instead, and what browser and assistive technology you were using. We publish accessibility findings about other people's websites, so bugs on ours get fixed first and fast.